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Asda Wallsend pair check on elderly customer after noticing they hadn’t seen her



ASDA Wallsend pair check elderly
Credit: ASDA

When checkouts colleagues Nicole Fox and Hannah Waziri from our Wallsend supermarket realised they hadn’t not seen one of their regular customers for a few weeks they decided to go round to her house to make sure she was okay.

It turned out that the lady, who is in her 80s, had suffered a stroke and hadn’t been able to leave her home, so she was thrilled when she saw Nicole and Hannah’s friendly faces at her door.

Nicole said: “We were getting a bit worried as she comes in every Thursday and I always pack her bags for her. We’ve been speaking to her for ages so we knew where she lived so we thought we’d pop round and check up on her.”

The pair took along some biscuits and had a good chat with her on her doorstep.

Service section leader Wendy Burns, who nominated Nicole and Hannah for Asda customer service awards, said: “We are really, really proud of them. It was so lovely of them.

“The customer was buzzing – she was over the moon with their visit. It meant a great deal to her and made her day. A neighbour had been doing her shopping for her as she couldn’t get out. A few weeks later she was feeling a bit better and came back into store too.

“We are a very community based store here and everyone seems knows each other and looks out for each other.”

Asda have credited the pair and they have also appeared on their website.

What a great act of kindness it just shows doing something we consider small can often mean the world to someone else.

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Sunderland Boozer Banned From All City Centre Pubs Til 2043



A drinker who punched a Sunderland pub landlady is banned from all city centre pubs for at least 22 years.

Susan Carroll, 59, has been banned from all city centre pubs until August 8, 2043, South Tyneside Magistrates court has heard today. After being sentenced for punching the landlady in the face, she said: “I can’t go into a pub until I’m 80”.

Carroll, of South Durham Court, Hendon, became aggressive while inside Greens, in Low Row, on Wednesday, October 13th. After causing bother inside and out, she returned to the bar and hit the landlady in an unprovoked assault. It was the second time in four years she had attacked a staff member in a Sunderland pub.

She pleaded guilty to a charge of assault by beating at an earlier hearing and has now been ordered to pay her victim compensation. Magistrates, who also sentenced her to a 12-month community order, heard she had been handed the long pub ban separately under the Pubwatch scheme.

Her solicitor, Jason Smith, said: “She has a short history of similar attacks when she’s had a drink. She had been to a friends for drinks and had too much. She is on Pubwatch and has been excluded for life from pubs in Sunderland city centre. It’s to be reviewed but it is until August 8, 2043.”

Prosecutor Sarah Malkinson said a call to police had been made from Greens, informing them of Carroll’s attack. She said: “The defendant had attended the bar and asked for a drink but was refused because she was already barred. She threw beer mats and straw holders onto the floor. She left and went outside but came back in and assaulted the landlady. She punched her in the face. There were no injuries but pain was caused. The offence is aggravated because it was carried out while she was drunk and it was against a member of bar staff doing her job.”

Carroll’s community order punishment carries a punishment requirement of 20 days of rehabilitation work.

She must pay compensation of £100, and there was a £95 victim surcharge too.

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Firefighters Tackle Building Blaze In Jesmond



Firefighters have been praised after they helped extinguish a huge fire in Newcastle – after responding to a call in a matter of minutes.

In the early hours of Monday, Tyne and Wear Fire and Rescue Service (TWFRS) received a call about a fire at a building in Jesmond.

Just after 1.30am crews were told that the building on Bemersyde Drive, that had previously been a gymnasium and was undergoing construction, was ablaze.

Firefighters from Gosforth and Newcastle Central Community Fire Stations deployed and were on the scene in just eight minutes. They used specialist equipment, and an Aerial Ladder Platform (ALP) appliance, to extinguish the fire after battling the blaze for a number of hours.

Group Manager Andy Lillford said “This was a great effort from everyone involved, from our Fire Control who took the call to our crews who responded. Due to the size and nature of the fire, we had over 30 firefighters in attendance and they were on scene for a number of hours. They were able to quickly contain the fire, prevent it from spreading and eventually extinguish it. Thankfully, there was no one in building at the time of the fire and nobody has reported to have been injured. It was a fantastic job by everyone involved and shows just how quickly we can respond to incidents of this nature to keep our communities safe. But we also want to thank residents in the area who followed our advice and kept windows and doors closed. There was a significant amount of smoke because of the scale of the fire and those small steps do keep you safe.There is a small presence at the scene this morning and we will continue to carry out enquiries to establish the cause of the fire.”

The TWFRS has praised its crews for their quick response and quick thinking.

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Firefighters Rescuscitate Cat After Jarrow House Fire



A distressed moggy thought it had used up all of its nine-lives after being rescued by firefighters from a house fire.

Tyne and Wear Fire and Rescue (TWFRS) crews have been praised by the RSPCA after saving a cat from the blaze in Jarrow earlier this month. Firefighters from Hebburn and South Shields Community Fire Stations had responded to calls of the fire in just seven minutes.

Three BA (Breathing Apparatus) crews, consisting of six firefighters, had entered the building and tackled the blaze. They also began to search the burning building for any potential casualties – but soon found the pet unconscious inside.

Once the firefighters were confident the property was empty they turned their attention to saving the life of our furry friend.

The paw-ly pet was still breathing and so FF Joanne Grout used specialist animal resuscitation equipment donated by the RSPCA. She also spent five minutes administering oxygen to the cat so it had a fighting chance of survival. This fast action brought this brave mouser back round to its senses enabling it to live another day.

It was named ‘Lucky’ by firefighters and taken to a local vet to receive emergency treatment. It has since fully recovered and been reunited with its owner.

Station Manager Trevor Sturrock, of Hebburn and South Shields Community Fire Stations, praised the response of crews. He said: “Our Firefighters are trained to save lives and that can quite often include the rescue of animals. At every incident attended, our crews always expect the unexpected, and this was definitely the case here. We were delighted to hand back one of the nine lives to the cat through the quick thinking actions of our highly skilled and dedicated Firefighters. Again it shows partnership working at its best as the equipment that ultimately helped to save the animal’s life was donated by the RSPCA.”

An RSPCA spokesperson said: “The bond between people and their pets can be incredibly strong and so losing a pet in a house fire can be hugely traumatic. Our pets can be very vulnerable to the dangers of house fires and, particularly, smoke inhalation. The fire and rescue services in this country do a wonderful job and we are delighted to help them not only save the lives of people but also of beloved pets who can be caught up in devastating and terrifying fires as was the case in this incident. We are delighted that this cat was revived and rehabilitated and returned home.”

They used Positive Pressure Ventilation techniques to help clear the location of any smoke, heat and combustible items that could hinder the rescue operation.

To help the RSPCA continue its vital work rescuing animals please donate by visiting

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