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Privacy Policy

What information does collect? may collect, process, and use the email address you provide when you sign up to receive our newsletter or other forms of email communications. may collect, process, and use the following information that you provide when you sign up for, or purchase, tickets for events:

email address;
telephone number;
your payment card information; and
other information you provide during the booking process. may collect, process and use the following information about you when you use our website:
your IP address;
pages visited;
links clicked on;
visitor numbers; and
other information that is collected using tools such as Google analytics.

What is your data used for? processes your personal data in the following ways, and on the following legal bases:

to send you our newsletter where you have signed up for it (if you have selected the option you will also receive our sister newsletter from does this on the legal basis that:

it is necessary in order to perform’s agreement with you, as it has agreed to provide you with information about news, sports, offers and more across Great Britain and also world news. it is in’s legitimate interest to continue sending the newsletter to you. We will place content in our newsletter that we believe will be of interest to our subscribers.

your name, telephone and email address for the purposes of sending you direct electronic marketing. will only do this if you have given your consent. You may opt-out of receiving this (or specific parts of this) at any time by contacting us or by changing your preferences;

to carry out’s obligations arising from any contracts entered into between and you, for example to take payment, or to book an event or experience; to send you confirmation emails or text messages to verify and confirm your contact details and the details about events, restaurants, bars and other experiences that you have signed up for.

This is: necessary for the performance of’s contract with you so that it can provide you with your booking details;

It’s’s legitimate interests to ensure that the contact details contained in its mailing list are kept accurate and up to date; and in’s legitimate interests to ensure that you are kept up to date with your details;
to enhance your experience of the website and newsletter, it does this as it is in its legitimate interest to ensure that you receive the best experience possible; to optimize your experience of the types of direct electronic marketing that sends you (where you have consented to it). does this on the basis that it is necessary in’s legitimate interest to ensure that such marketing is of interest and use to you; uses tools such as Google Analytics to analyze marketing data and/or third-party audience data to target and improve our marketing campaigns, marketing strategies and website content; and data held within Google Analytics will be automatically deleted every 50 months any other purposes where has obtained your consent to do so does not rely on consent as a legal basis for processing your personal data other than in relation to sending electronic direct marketing communications to you about specific events, restaurants, bars and other experiences. may use your information in an anonymized and/or aggregated manner in order to analyze the data so that it can enhance its IT systems, website or newsletter, and to carry out research (including on individuals’ preferences around events, restaurants, bars and other experiences). It may share this anonymized and/or aggregated data with third parties, but you will not be identifiable from any such data. may review your personal data if it has reason to believe that the information has been provided inappropriately, unlawfully or illegally. does this on the basis that it is necessary in its legitimate interest to ensure that the website is being used appropriately, lawfully and legally.
Holding your personal data will retain your data for as long as it needs to hold it in order to provide you with our newsletter and to improve, analyze and optimize your customer experience.

Personal data will be reviewed by every 6 months. If a user is seen to have not opened our email for more than 6 months their data may be removed from our database.

Winners to competitions will be chosen at random and contacted via their email address if they entered via email or contacted via their social media if entered on social media.

It may also retain your data for further periods where it needs to do so in order comply with any legal or regulatory requirements (including keeping certain records for VAT purposes), to carry out audits, to detect and prevent fraud, to enforce contracts or to resolve any disputes.

To determine the appropriate retention period for personal data, considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which processes your personal data, and whether those purposes can be achieved through other means, and the applicable legal requirements.

Disclosing information to third parties does not sell, trade, or otherwise transfer your personally identifiable information to outside parties other than as set out in this privacy notice. provides your personal data:

to selected third-party providers in order to process and deliver your bookings and to send you the newsletter, for example, restaurants, bars and event providers, ticketing platforms, and web-mailing providers;
to selected marketing agencies and hosting companies; and
to other companies in the same group of companies as These companies will only use your personal data in the same way as can under this privacy policy. doesn’t allow third parties to use your personal data for their own purposes and only permits them to process your personal data for specified purposes and in accordance with our instructions. will only transfer your personal data outside of the EEA to organizations who have adequate safeguards in place to ensure the security of your personal data. will disclose your personal data to third parties:

if sells or buys any business or assets, in which case will disclose your personal data to the prospective seller or buyer of such business or asset;
if or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
if is under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of, you or any third party, and to investigate illegal activities and breaches of any agreement has with you. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. may pass your personal data to third parties in a statistical and/or aggregated manner in order to analyse the data. will always ensure that you are not identifiable from any such data. may otherwise share your information as directed by you or subject to your consent.

When you browse out website or app:

When you browse our websites or use our apps, we and our advertising partners will receive some information about the device you are using and about what you look at and interact with. We do this for the purpose of choosing which adverts to show you, as well as to make our sites and apps work properly. It also allows us to diagnose problems with them and understand how they are used so we can make them better. Sometimes, we also apply a degree of personalisation in choosing which content to show you (for example, by recommending articles similar to those you’ve viewed previously).

The data we collect and what we do with it:

The data we use for this purpose is as follows:

  • The page you view, and associated information such as how long you spend on them.
  • Your approximate location, to city or town level.
  • Your email address, name and sometimes username and postcode, which we will receive when you sign up for an account on one or more of our websites or apps, when you subscribe to our newsletters, when you enter one of our competitions or when you complete one of our surveys.
  • The newsletters you have subscribed to, the promotions and competitions you have entered and the surveys you have completed.

Protecting your personal data has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, it limits access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and in accordance with this privacy notice. They will only process your personal data in accordance with’s instructions. has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where it is legally required to do so.

You play an important role in keeping your information secure. If you have any reason to believe that your interactions are no longer secure, then please contact us.
Your Rights

Where relies on consent as the condition for processing your personal data, for example for sending you electronic direct marketing, you have the right to withdraw that consent at any time.

You have various statutory rights in relation to your personal data. In particular, you have the right to:

object to direct marketing communications at any time;
request and obtain access to your personal data;
rectification or erasure of your personal data, in certain circumstances;
object to or restrict the processing of your personal data in certain circumstances;
have your personal data stored in a manner in which it is portable from the environment in which it is stored by to another environment; and
file a complaint with the Information Commissioner’s Office.


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